No. Once a crypto transaction is confirmed, it's recorded on the blockchain and cannot be reversed, cancelled, or recovered — not by you, and not by One Trading.
If you send crypto to the wrong address, only the recipient controls that address and can choose to return the funds. There's no technical way to force a return.
If you've sent crypto to an external wallet and it hasn't arrived after a few hours, contact the receiving platform's support team — see how to withdraw crypto to an external wallet for details on what information to provide them.
Before initiating any transaction, double-check the wallet address and network, and confirm you understand the applicable fees and any minimum/maximum limits.
If you have any questions, our support team is happy to help.