- Click the green "Deposit" button in the top-right corner.
- Select the cryptocurrency you want to deposit.
- Copy the deposit address (or scan the QR code).
- Send the funds from your external wallet to that address.
Before sending, make sure your external wallet uses the correct blockchain network. Sending on the wrong network can result in permanent loss of funds — see which blockchain networks are supported at One Trading for details.
Once the transaction is confirmed on the blockchain, the funds will appear in your account. If it's been a few hours and the transaction shows as confirmed but hasn't arrived, contact our support team with your transaction details.
If you have any questions, our support team is happy to help.