Submit a request – One Trading Support

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For the quickest support, we recommend contacting us in English.

What can we help you with?

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Alternative, secure email address

Please be aware that One Trading will contact you on this email.

New email:

Old phone number

(including country code)

New phone number:

(including country code)

I hereby confirm that my alternative email address is secure and I consent to be contacted at that email address

Previous address:

Street, house number, apartment number, ZIP code, country

New address:

Street, house number, apartment number, ZIP code, country

Name of the cryptocurrency

Currency

Amount(optional)

Sending wallet address

Receiving wallet address

One Trading Transaction ID(optional)

Transaction date

Blockchain Transaction hash or link(optional)

Sending IBAN

Receiver IBAN

Used reference(optional)

Subject(optional)

Description

Please provide a detailed description of why you are contacting us. We encourage you to include as much information as possible to help us better understand and assist with your enquiry. The more details you provide, the quicker and more accurately we can address your needs.

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