To change your legal name on your One Trading account, please follow these steps:
- Contact Us: Click the "Contact us" button located at the end of this page. In the contact form, select the "Account" category, and then choose the option "Name change" from the dropdown menu.
- In the attachments section of the contact form, please provide the necessary documents that validate the name change. This may include legal documents such as a marriage certificate, court order, or any other official document that confirms the change in your legal name. In the description, add any other relevant information.
For security purposes and to ensure the integrity of our platform, we may require you to go through a verification process again. This step is necessary to update your personal information and maintain the highest level of security for your account.
Our customer support team will review your request and assist you further in updating your legal name on your One Trading account. Please ensure that the attached documents are valid and accurate to avoid any delays in processing your name change request.