In this article, we will guide you step-by-step on how to close an open order on our F.A.S.T. Exchange. Please note that orders can't be closed through Accounts/Orders/Open orders section.
Step 1: Access the Exchange
To close an open order, first, log in to your One Trading account. Once you're logged in, navigate to the "Exchange" or "Markets" section of the platform.
Step 2: Select the Market
In the Markets section, you will see a list of available trading pairs. Locate and click on the market where you have placed the open order.
Step 3: Locate Your Open Order
After selecting the market, you can view the order book and your open orders at the bottom of the page. Locate your open order that you wish to close.
Step 4: Close the Open Order
Once you find your open order, you will notice an "X" symbol on the right side of the order entry. Click on the "X" to close the open order.
Step 5: Confirm the Order Closure
After clicking the "X," a confirmation prompt will appear, asking you to confirm the closure of the order. Review the details of the order carefully and ensure it matches your intentions. If everything is correct, click "Confirm" to close the order.
Step 6: Order Closed
Congratulations! Your open order has been successfully closed. The assets related to the order will be returned to your account balance.