Once a transaction is confirmed via email, it becomes irreversible and cannot be reversed or cancelled. This means that One Trading is unable to provide refunds for cryptocurrency transactions.
It is crucial to note that once you initiate a cryptocurrency transaction, and confirm it via email, it is not possible to undo or revoke it. For example, if you mistakenly send cryptocurrency to an incorrect address, the transaction cannot be reversed. The recipient of the funds is the only party with control over the recipient address and has the authority to decide whether to send the funds back.
To ensure a smooth and secure experience, we strongly advise exercising caution when conducting transactions on the blockchain. Take the necessary precautions to provide accurate transaction details and thoroughly verify them before initiating any transaction. This diligence is vital in minimizing the risk of irreversible errors.
Please keep in mind that once a transaction is confirmed via email, it is considered final and cannot be reversed. Take the time to review and verify all transaction details to ensure accuracy and prevent any potential issues. If you have any questions or concerns regarding cryptocurrency transactions, our support team is always available to assist you.